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Workflow Actions

Add PagerDuty AI Scribe Agent

Schedules a Scribe Agent to join an incident call once a conference bridge is available, recording key decisions and action items.

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Description

Schedule a Scribe Agent to join incident calls and record key decisions, action items, and events once a conference bridge is available.

Instructions

Availability

See the Incident Workflow Actions Overview table for the plans this workflow is available on.

Prerequisites

This action requires PagerDuty AI and the Scribe Agent to be enabled, plus the Zoom | PagerDuty integration for Zoom meetings, or the Microsoft Teams | PagerDuty integration for Microsoft Teams meetings.

**Note: ** For Microsoft Teams meetings, the Scribe Agent can only be automatically added to meetings created through the Microsoft Teams | PagerDuty integration.

  1. If you have not done so already, please follow our instructions to Create an Incident Workflow.
  2. When you are prompted to add actions, select this action.
  3. Continue following instructions to Publish the Workflow. When the action runs, you will see the Outputs listed below.

Inputs

This action has no inputs.

Outputs

NameDescription
ResultValue that shows if the action was successful or not. Either "Success" or "Failed".
Result SummaryBrief description of what the action did or if it failed.
ErrorBrief description that is populated if the action fails.