Workflow Actions
Unassign a Role
Clears whichever user currently holds a defined Incident Role on an incident, leaving that role completely unfilled going forward.
Availability
See the Incident Workflow Actions Overview table for the plans this workflow is available on.
Description
Remove the user assigned to a role, leaving it unassigned.
Instructions
- If you have not done so, follow the instructions to Create an Incident Workflow.
- When the instructions prompt you to add actions, select this action.
- Enter the following Inputs and click Save.
- Continue following instructions to Publish the Workflow.
- When the action runs, you will see the Outputs listed below.
Inputs
| Name | Description |
|---|---|
| Role | Select the name of the role to unassign. |
Outputs
| Name | Description |
|---|---|
| Result | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed. |
| Error | Brief description that is populated if the action failed. |