AI & Automation

PagerDuty AI & Automation includes PagerDuty AI (GenAI agents), AIOps (ML-powered noise reduction and event orchestration), and Automation (incident workflows and runbook automation).

PagerDuty AIGenerative and agentic AI capabilities: the AI Assistant and Agents.AIOps / Signal IntelligenceML-powered noise reduction, event orchestration, and alert intelligence.Event OrchestrationRoute, enrich, and transform events before they become alerts.Alert GroupingGroup related alerts together to reduce incident noise.AutomationAutomation Actions, Incident Workflows, and workflow templates.Runbook AutomationExecute operational runbooks directly from an incident.RulesetsLegacy rule-based event processing, superseded by Event Orchestration.