AI & Automation
PD Labs
PagerDuty's experimental incubation platform for trying early-stage features before early access or general availability.
PD Labs is PagerDuty's experimental incubation platform, where you can try early-stage features before they reach early access or general availability. You can access PD Labs experiments on any PagerDuty account, including a trial account, after you accept the product terms. Use PD Labs to explore in-progress capabilities — such as Workbench — while they are still evolving, and to help shape features before they reach a formal launch state.
Support Model
PD Labs experiments are experimental incubation products. PagerDuty does not officially support PD Labs experiments through its support channels.
What PD Labs Is
PD Labs is PagerDuty's experimental incubation platform. PagerDuty uses PD Labs to test early-stage features with real accounts before deciding whether a feature is ready to move to early access or general availability.
PD Labs uses your subdomain data to run experiments with PagerDuty's tools, including Paige, PagerDuty's SRE Agent, and PagerDuty AI.
What PD Labs Does
Through PD Labs, you can:
- Try an in-progress feature, such as Workbench, as part of your actual workflow rather than a sandboxed demo.
- Help PagerDuty learn whether a feature is ready to graduate, since PD Labs is how PagerDuty tests early-stage features with real accounts.
- Get access on any PagerDuty account, including a trial account, without waiting for a broader early access or general availability release.
PD Labs experiments are not guaranteed to graduate to a later launch state. See PD Labs Graduation Path in this article.
Who Can Access PD Labs
You can access PD Labs experiments on any PagerDuty account, including a trial account. To access an experiment, you accept the product terms for PD Labs.
Why Use PD Labs
Using PD Labs lets you help shape PagerDuty's roadmap by working closely with the product team on features before they reach a formal launch state.
Enabling PD Labs Experiments
You enable each PD Labs experiment individually. Before you can use a specific experiment, you accept the user-level terms and conditions for that experiment.
PD Labs Graduation Path
Not all PD Labs features graduate to early access or general availability. When a feature does graduate, PagerDuty promotes it out of PD Labs and announces its launch state at that time.