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Account & Admin

Sisense Compromise

FAQ on PagerDuty's use of Sisense, the vendor's 2024 data compromise, the credential resets taken in response, and third-party risk.

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PagerDuty was made aware in April 2024 of a data compromise that occurred at one of our vendors, Sisense. We take the security and integrity of your data seriously. PagerDuty is actively monitoring the situation and working to take appropriate measures to mitigate any potential risks to your organization, even while our vendor is still investigating the specifics of the incident. Below is an initial update on actions taken based on the information known to PagerDuty at this time.

FAQ

At this time, we recommend that you remain vigilant and take any precautions you deem necessary to safeguard your data and systems. We are in close communication with our vendor and will provide you with further updates as additional relevant information becomes available.

If you have any questions or concerns, please contact us at SecurityComplianceGRC@PagerDuty.com. We are here to support you and address any issues that may arise.