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Feature Tutorials

Status Pages

Status Page Tutorial

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Status Pages provide a single source of truth for not only your internal teams, but also your external users and customers during an incident.

PagerDuty's Status Pages are a centralized location for your responders to post updates on the current conditions of a live incident. Our Status Pages are split into three functions by audience type:

  • Internal Status Pages are for your internal users only, helpful for providing more in-depth and proprietary information for your stakeholders.
  • External Status Pages allow you to update your users and customers during an incident.
  • A Private Status Page provides updates to authorized users only, ensuring that private data stays private while also keeping key stakeholders informed. These pages can be used for communicating with a mix of internal and external users.

Update your status pages directly from PagerDuty using pre-programmed templates, so your message is always correct. Easy updates mean your responders and liasons aren't spending time searching for where to publish and who to inform.

Need some best practices for incident communications? Check out Kat's talk from DevOps Barcelona for tips.

Your users expect regular updates during incidents. Make it easy to do!

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