List ServiceNow integrations

Lists the ServiceNow enrichment integrations for the account, including their CMDB tables, field mappings, and credentials. Because only one integration is allowed per account, this returns at most one integration.

Early Access

This API is in Early Access and may change at any time. Contact your PagerDuty account team to request access.

Scoped OAuth requires: contextual_data.read

Authorization

api_key

Authorization<token>

The API Key with format Token token=<API_KEY>

In: header

Header Parameters

Accept*string

The Accept header is used as a versioning header.

Default"application/vnd.pagerduty+json;version=2"

Response Body

`application/json`

curl -X GET "https://api.pagerduty.com/enrichment/integrations/servicenow" \  -H "Accept: application/vnd.pagerduty+json;version=2"

{  "integrations": [    {      "id": "01HQXYZ9ABCDEFGHIJKLMNOPQR",      "name": "Production CMDB Integration",      "description": "Enrichment data from production ServiceNow instance",      "cmdb_tables": [        {          "id": "01HTABC8DEFGHIJKLMNOPQRSTU",          "display_name": "Network Switches",          "ci_table_name": "cmdb_ci_ip_switch",          "query_filter": "operational_status=1",          "field_mappings": [            {              "servicenow_field": "name",              "event_field": "source",              "type": "query"            },            {              "servicenow_field": "support_group",              "event_field": "Support Group",              "type": "enriched"            }          ],          "status": "active",          "created_at": "2026-06-30T18:24:00Z",          "updated_at": "2026-06-30T19:05:00Z",          "deleted_at": null        }      ],      "credentials": {        "id": "01HV2C3D4E5F6G7H8J9K0LMNPQ",        "instance_endpoint": "https://your-instance.service-now.com",        "user": "integration_user",        "created_at": "2026-06-30T18:20:00Z",        "updated_at": "2026-06-30T18:20:00Z",        "deleted_at": null      },      "created_at": "2026-06-30T18:24:00Z",      "updated_at": "2026-06-30T19:05:00Z"    }  ]}

List ServiceNow integrations

Early Access

Authorization

Header Parameters

Response Body

200application/json

401application/json

403application/json

429application/json

500application/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`