Create ServiceNow credentials

Creates the ServiceNow API credentials used to authenticate synchronization and test requests. Only one credential set is allowed per account, and it is shared across the account's ServiceNow integration. The password is never returned in responses.

Early Access

This API is in Early Access and may change at any time. Contact your PagerDuty account team to request access.

Scoped OAuth requires: contextual_data.write

Authorization

api_key

Authorization<token>

The API Key with format Token token=<API_KEY>

In: header

Header Parameters

Accept*string

The Accept header is used as a versioning header.

Default"application/vnd.pagerduty+json;version=2"

Content-Type*"application/json"

Default"application/json"

Value in

"application/json"

Request Body

application/json

The ServiceNow credentials to create. Only one credential set is allowed per account.

TypeScript Definitions

Use the request body type in TypeScript.

credentials*

Response Body

`application/json`

curl -X POST "https://api.pagerduty.com/enrichment/integrations/servicenow/credentials" \  -H "Accept: application/vnd.pagerduty+json;version=2" \  -H "Content-Type: application/json" \  -H "Content-Type: application/json" \  -d '{    "credentials": {      "instance_endpoint": "https://your-instance.service-now.com",      "user": "integration_user",      "password": "YOUR_SERVICENOW_PASSWORD"    }  }'

{  "credentials": {    "id": "01HV2C3D4E5F6G7H8J9K0LMNPQ",    "instance_endpoint": "https://your-instance.service-now.com",    "user": "integration_user",    "created_at": "2026-06-30T18:20:00Z",    "updated_at": "2026-06-30T18:20:00Z",    "deleted_at": null  }}

Create ServiceNow credentials

Early Access

Authorization

Header Parameters

Request Body

Response Body

201application/json

400application/json

401application/json

403application/json

429application/json

500application/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`