For AI agents and assistants: visit https://docs.pagerduty.com/llms.txt for the index.
Ops Guides
Additional Resources
Further reading on scaling full-service ownership, DevOps industry reports, trunk-based development, and psychological safety.
Further Reading
Operational Guides
- Incident Response Guide (PagerDuty)
- Postmortems Guide (PagerDuty)
- Operational Reviews (PagerDuty)
Industry Reports
- State of Digital Operations 2017 UK report (PagerDuty)
- The Accelerate State of DevOps Report (DORA)
Technical Reading
- Trunk-based Development (Paul Hammant)
- Continuous Delivery (Jez Humble)
- Site Reliability Engineering (Google)
- Semantic Versioning (Tom Preston-Werner)
- Semantic API Versioning (Four Kitchens)
Collaboration
- Tools for Psychological Safety (re:Work)
- Life and Times of an SRE Product Owner (PagerDuty)
- Product vs. Project Managers: 12 Best Lessons for Product Team Work (Marty Cagan)
- Lessons in Building Well-Formed Scrum and Kanban Teams (PagerDuty)
- Shadow Like a Dutonian: Onboarding Engineers With On-Call Shadowing (PagerDuty)
Resilient Systems
- How to Manage a Tier Zero Service (PagerDuty)
- Failure Fridays at PagerDuty: Embracing Failure for Success - Stevenson Jean Pierre at Emerging Tech East 2024 (PagerDuty)
- Failure Friday livestream convo with SJP and Rich Lafferty (PagerDuty)
- HowTo Happy Hour discussion: Failure Fridays with Rich Lafferty, Stevenson Jean-Pierre, and Mandi Walls (PagerDuty)
- Chaos Engineering With Bruce Wong (Page It to the Limit)
On-Call Resources
- Worldwide Cell Coverage Maps (OpenSignal)
- Bypassing Do Not Disturb for iOS (Apple)
- Bypassing Do Not Disturb for Android (Google)