Ops Guides
Additional Resources
These other Ops Guides in our library will also be helpful if you are interested in learning more about any of the following topic:
These other Ops Guides in our library will also be helpful if you are interested in learning more about any of the following topic:
- Full Service Ownership
- Incident Response, particularly the section Being On-Call
- Postmortems
PagerDuty Resources
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For step-by-step instructions for setting up your team in PagerDuty, see this On-Call Rotations and Schedules resources page
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Sign up for our e-book
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Keep an eye on our events page for meetups, webinars, PagerDuty Connects, and other opportunities
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For in depth training check out PagerDuty University
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The PagerDuty Community is a great way to connect with other folks, ask questions, find answers, hear about upcoming events, and much, much more!
Industry Resources
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Increment, a magazine published by Stripe published an issue about on-call as their very first issue
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An Ask Miss O11y post from Honeycomb about going on call for the first time.
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Alice Goldfuss’s open source on-call handbook
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New Relic shares some of their best practices for on-call, as well as their incident response workflows
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This post from Button highlights the power of an engineering on-call culture
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This article in Sysadmin, by Andrea Spadaccini and Kavita Guliani describes being an on-call engineer from the Google SRE perspective
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In this classic session from the Velocity conference, Etsy’s team talks about how they worked to quantify their on-call. Mean Time to Sleep.