Additional Resources

These other Ops Guides in our library will also be helpful if you are interested in learning more about any of the following topic:

• Full Service Ownership
• Incident Response, particularly the section Being On-Call
• Postmortems

PagerDuty Resources

• For step-by-step instructions for setting up your team in PagerDuty, see this On-Call Rotations and Schedules resources page

• Sign up for our e-book

• Keep an eye on our events page for meetups, webinars, PagerDuty Connects, and other opportunities

• For in depth training check out PagerDuty University

• The PagerDuty Community is a great way to connect with other folks, ask questions, find answers, hear about upcoming events, and much, much more!

Industry Resources

• Increment, a magazine published by Stripe published an issue about on-call as their very first issue

• An Ask Miss O11y post from Honeycomb about going on call for the first time.

• Alice Goldfuss’s open source on-call handbook

• New Relic shares some of their best practices for on-call, as well as their incident response workflows

• This post from Button highlights the power of an engineering on-call culture

• This article in Sysadmin, by Andrea Spadaccini and Kavita Guliani describes being an on-call engineer from the Google SRE perspective

• In this classic session from the Velocity conference, Etsy’s team talks about how they worked to quantify their on-call. Mean Time to Sleep.