# Get User

Looks up a specific PagerDuty user by reference and returns their full name, account role, and registered email address.


> **Availability:** See the [Incident Workflow Actions Overview table](/workflow-actions) for the plans this workflow is available on.

## Description

Retrieve a specific user.

## Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/ai-automation/automation/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/ai-automation/automation/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

## Inputs

> **Field References:** Fields with the **\{+\}** icon accept [Field References](/ai-automation/automation/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **\{+\}**, or enter `{{`, and select relevant fields. Refer to the [Field References](/ai-automation/automation/incident-workflows#field-references) article for more information.

| Name    | Description               |
| :------ | :------------------------ |
| User ID | The ID of the user to get |

## Outputs

| Name           | Description                                                                         |
| :------------- | :---------------------------------------------------------------------------------- |
| User Full Name | The full name of the user                                                           |
| User Role      | The role of the user                                                                |
| User Email     | The email of the user                                                               |
| User           | The full JSON object representing the user                                          |
| Result         | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed                            |
| Error          | Brief description that is populated if the action failed                            |

## PagerDuty API Endpoint

Endpoint used:

- [Get a User](/developer/api/reference/rest/users/get-user)