# Get Status Updates for an Incident

Retrieves every status update ever posted to a given incident, along with full detail on whichever update is most recent.


> **Availability:** See the [Incident Workflow Actions Overview table](/workflow-actions) for the plans this workflow is available on.

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## Description

Retrieves all status updates for a specified incident, including detailed information about the latest update.

## Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/ai-automation/automation/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/ai-automation/automation/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

## Inputs

> **Field References:** Fields with the **\{+\}** icon accept [Field References](/ai-automation/automation/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **\{+\}**, or enter `{{`, and select relevant fields. Refer to the [Field References](/ai-automation/automation/incident-workflows#field-references) article for more information.

| Name        | Description                                                   |
| :---------- | :------------------------------------------------------------ |
| Incident ID | Incident ID to get alerts for. Defaults to `{{incident.id}}`. |

## Outputs

| Name                                  | Description                                                                                         |
| :------------------------------------ | :-------------------------------------------------------------------------------------------------- |
| Number of status updates              | The incident's number of status updates                                                             |
| List of status updates                | The JSON array of the incident's status updates                                                     |
| Most recent status update ID          | The ID of the incident's most recent status update                                                  |
| Most recent status update time        | The datetime of the incident's most recent status update                                            |
| Most recent status update message     | The message of the incident's most recent status update                                             |
| Most recent status update sender ID   | The user ID of who sent the incident's most recent status update. Null if not sent by a user.       |
| Most recent status update sender name | The name of the user who sent the incident's most recent status update. Null if not sent by a user. |
| Result                                | Value that shows if the action was successful or not. Either "Success" or "Failed."                 |
| Result Summary                        | Brief description of what the action did or if it failed.                                           |
| Error                                 | Brief description that populates if the action failed.                                              |