# Add Responders

Adds one or more specified individual users, or entire escalation policies, as designated responders on an open incident.


> **Availability:** See the [Incident Workflow Actions Overview table](/workflow-actions) for the plans this workflow is available on.

## Description

[Add users or escalation policies as responders](/incident-management/incidents/add-responders) to an incident. 

## Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/ai-automation/automation/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/ai-automation/automation/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

## Inputs

> **Field References:** Fields with the **\{+\}** icon accept [Field References](/ai-automation/automation/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **\{+\}**, or enter `{{`, and select relevant fields. Refer to the [Field References](/ai-automation/automation/incident-workflows#field-references) article for more information.

<br />

| Name                 | Description                                                                                |
| :------------------- | :----------------------------------------------------------------------------------------- |
| Responders           | Select the escalation policy (or policies) and/or user(s) you'd like to add as responders. |
| Message _(optional)_ | Enter the message to be sent with the request.                                             |

## Outputs

| Name           | Description                                                                         |
| :------------- | :---------------------------------------------------------------------------------- |
| Result         | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary | Brief description of what the action did or if it failed.                           |
| Error          | Brief description that is populated if the action failed.                           |