# Add Conference Bridge

Attaches a phone number and/or a meeting URL to an incident, giving it a dedicated conference bridge for responders to join.


> **Availability:** See the [Incident Workflow Actions Overview table](/workflow-actions) for the plans this workflow is available on.

## Description

[Add a phone number and/or URL to an incident](/incident-management/incidents/conference-bridge).

## Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/ai-automation/automation/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/ai-automation/automation/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

## Inputs

> **Field References:** Fields with the **\{+\}** icon accept [Field References](/ai-automation/automation/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **\{+\}**, or enter `{{`, and select relevant fields. Refer to the [Field References](/ai-automation/automation/incident-workflows#field-references) article for more information.

<br />

| Name                                 | Description                                                                                                                                                                                                                   |
| :----------------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Conference Number                    | The phone number of the conference call for the conference bridge. Phone numbers should be formatted like +1 415-555-1212,,,,1234#, where a comma (,) represents a one-second wait and pound (#) completes access code input. |
| Conference URL                       | A URL for the conference bridge. This could be a link to a web conference or Slack channel.                                                                                                                                   |
| Overwrite existing conference bridge | Set whether to overwrite existing conference bridges on the incident. If yes, conference bridges will be overwritten.                                                                                                         |

## Outputs

| Name              | Description                                                                         |
| :---------------- | :---------------------------------------------------------------------------------- |
| Conference Number | The phone number of the conference call for the conference bridge.                  |
| Conference URL    | A URL for the conference bridge.                                                    |
| Result            | Value that shows if the action was successful or not. Either "Success" or "Failed." |
| Result Summary    | Brief description of what the action did or if it failed.                           |
| Error             | Brief description that is populated if the action failed.                           |