# Jira Cloud: Create an Issue for an Incident

Creates a Jira Cloud issue from an incident workflow, populating fields from the trigger conditions and the action's configuration form.


> **Availability:** See the [Incident Workflow Actions Overview table](/workflow-actions) for the plans this workflow is available on.

## Description

Create Jira issues based on the workflow trigger condition(s) and the field options defined in the workflow configuration form.

## Instructions

1. If you have not done so, follow the instructions to [Create an Incident Workflow](/ai-automation/automation/incident-workflows#create-an-incident-workflow).
2. When the instructions prompt you to [add actions](/ai-automation/automation/incident-workflows#add-actions), select **this action**.
3. Enter the following **Inputs** and click **Save**.
4. Continue following instructions to **Publish** the Workflow.
5. When the action runs, you will see the **Outputs** listed below.

## Inputs

> **Field References:** Fields with the **\{+\}** icon accept [Field References](/ai-automation/automation/incident-workflows#field-references), which can be useful for referencing incident data or outputs created in prior workflow steps. To add Field References, click **\{+\}**, or enter `{{`, and select relevant fields. Refer to the [Field References](/ai-automation/automation/incident-workflows#field-references) article for more information.

| Name | Description |
| :--- | :--- |
| Jira Account | Select the Jira Account to use this workflow. **Note**: If you do not see the account field, please [recreate](/ai-automation/automation/incident-workflows#create-an-incident-workflow-from-scratch) the workflow action in order to use this feature to switch to a different Jira account. |
| Project | Select the project to create an issue in. |
| Issue Type | Select the type of issue to create. |
| Summary | Title for the issue. |
| Description | Description for the issue. |
| Additional Issue Fields | Click **Add Jira Fields** to fill out additional fields for this issue. |
| Create a test issue (_optional_) | Following a successful request, a new issue will be created in the Jira project associated with the workflow action. |

## Outputs

| Name            | Description                                                                         |
| :-------------- | :---------------------------------------------------------------------------------- |
| Jira Issue Key  | The key reference key for the created Jira issue.                                   |
| Jira Issue Link | The link reference for the created Jira issue (URL).                                |
| Result          | Value that shows if the action was successful or not. Either "Success" or "Failed". |
| Result Summary  | Brief description of what the action did or if it failed.                           |
| Error           | Brief description that is populated if the action failed.                           |

> **Learn More:** Please see our [Jira Cloud Integration Guide](/integrations/jira-cloud#create-jira-issues-from-pagerduty-incidents) for more information on using this workflow action.