# My On-Call Shifts

An at-a-glance view of your on-call shifts

My On-Call Shifts allows users to view their current and upcoming on-call responsibilities in a single, easy-to-use view, where they can also create overrides for any of their shifts. My On-Call Shifts is also available as a widget on the right side of the Incidents page, which displays a user's current shift and when they are on call next.

> **Schedules and Escalation Policies:** My On-Call Shifts displays schedule shifts if the schedule is part of an active [escalation policy](/incident-management/schedules/escalation-policies) (i.e., a service uses the escalation policy). If you have shifts on a schedule that _do not_ appear in My On-Call Shifts, please check that the schedule is on an escalation policy, and that a service uses the escalation policy.

## My On-Call Shifts in the Web App

To access the My On-Call Shifts page:

1. Navigate to **People**  →  **My On-Call Shifts**, or **User Icon**  →  **My Profile**  →  **On-Call Shifts** tab.

The following information is displayed here:

- **Currently On-Call**: In the upper-left you will see shifts that you are currently on call for.
- **My On-Call Shifts**: Below on the left, you will see a list of all your on-call shifts.
- **Calendar**: In the center of the screen you will see  a calendar of your upcoming on-call shifts, up to 90 days in the future.
  - Use the dropdown in the top right to adjust the time range by **month**, **week**, **day** or **list** view.

> **90-Day Calendar Limit:** The calendar will only display shifts up to 90 days in the future. You may view calendar dates beyond 90 days, but shifts will not be visible.

### Shift Types

Shifts types are denoted by the following:

- Recurring on-call shifts have a **solid color**.

- Shifts where you are always on-call have a **diagonal line pattern**.

### Adjust the Time Zone

You can adjust the time zone using the dropdown on the left side of the screen.

### Toggle Escalation Policy Layers

To add or remove on-call shifts from the view, click the **eye icon** to the right of a shift in your **My On-Call Shifts** list. Your selection is saved when you navigate away from the page.

### View Another User's On-Call Shifts

Go to **People**  →  **Users** and select another user to visit their profile page.
Select the **On-Call Shifts** tab.

> **Tip:** You can [create overrides](#create-override-button) while viewing another user's On-Call Shifts page.

## Create Overrides on My On-Call Shifts

There are two ways to create overrides on the My On-Call Shifts page:

- [Use the Multi-Overrides tool](/incident-management/schedules/my-on-call-shifts#multi-overrides-tool)
- [Use the Create Override button](/incident-management/schedules/my-on-call-shifts#create-override-button)

### Multi-Overrides Tool

> **Delete Overrides Made Using the Multi-Overrides Tool:** If you wish to delete any overrides that were made with the Multi-Overrides tool, you will need to delete them individually. This is typically done on the associated schedule's detail page. Read [Delete an Override](/incident-management/schedules/edit-schedules#delete-an-override) for more information.
>
> Multi-Overrides can only be made up to three months ahead of the current date.

1. Navigate to **People**  →  **My On-Call Shifts**.
2. In the calendar, hover over a date, then click and drag to select the range of dates you would like to override.

3. In the modal, select a user from the **Who should take this shift?** dropdown.
4. Review the shifts that you are overriding — you may _optionally_ edit the start and end times, as well as uncheck shifts from the list at the bottom of the modal.

5. Click **Create Override**.

### Create Override Button

1. Navigate to **People**  →  **My On-Call Shifts**  →  **Create Override**.

2. In the modal, select a user to override in the **Who should take this shift?** dropdown, select a user to override the shift.
3. Update the start and end times to cover the appropriate time range.

- _Optional_: If you do not wish to override all of a user's shifts, you can uncheck shifts from the list at the bottom of the modal.

4. Click **Create Override**.

## My On-Call Shifts Widget

To access the **My On-Call Shifts** widget, navigate to the right side of the **Incidents** page. The widget displays your current on-call shifts with dates and times, as well as escalation policies you are on-call for and upcoming shifts.