# Configure Post-Incident Reviews (Jeli)

Admins enable or disable Jeli Post-Incident Reviews in PagerDuty Account Settings, then start reviews from incidents, workflows, or PagerDuty AI.

Before users can start using Post-Incident Reviews, an Admin or the Account Owner will need to enable it in the PagerDuty web app. After the toggle is enabled, users can log in to Jeli and start using Post-Incident Reviews.

## Enable Post-Incident Reviews

1. In the PagerDuty web app, navigate to **User Icon**  →  **Account Settings**.
2. Select the tab **Jeli Post-Incident Reviews**.
3. Click toggle **Enable Jeli Post-Incident Reviews**.

All PagerDuty users will now be able to use Post-Incident Reviews.

![A screenshot of the PagerDuty web app showing a success banner, Post Incident Reviews are enabled](/images/kb/037ae1de136a3c3cbf88a78dc3e93cdd07d2adb506eb081ba399512266b39c38-Post_Incident_Reviews.webp)
*Post-Incident Reviews enabled*

### Disable Post-Incident Reviews

1. In the PagerDuty web app, navigate to **User Icon**  →  **Account Settings**.
2. Select the tab **Jeli Post-Incident Reviews**.
3. Click toggle **Enable Jeli Post-Incident Reviews**.
4. In the confirmation modal, click **Disable**.

![A screenshot of the PagerDuty web app showing a confirmation modal to disable Post Incident Reviews](/images/kb/90b9457c15ae09242b0c5e45c46c1072950584bc8427b16422796bcaa017efb4-disable_Post_Incident_Reviews.webp)

## Use Post-Incident Reviews

After an Admin or the Account Owner has [enabled Post-Incident Reviews](#enable-post-incident-reviews), there are three ways for users to  create one:

- [Incident Details Page](#incident-details-page)
- [Incident Workflows](#incident-workflows) 
- [PagerDuty AI](#pagerduty-ai) 

### Incident Details Page

Users can start a Post-Incident Review from any resolved PagerDuty incident. Read [Create a Jeli Post-Incident Review](/incident-management/incidents/post-incident-reviews-and-postmortems#create-a-jeli-post-incident-review) for more information. 

### Incident Workflows

[Incident Workflows](/ai-automation/automation/incident-workflows) allow you to create automated, repeatable response processes. Read [Jeli: Create A Post-Incident Review](/workflow-actions/jeli/jeli-create-a-post-incident-review) for more information about adding Post-Incident Reviews as part of an Incident Workflow.

> **Availability:** Incident Workflows are included with PD Reliability Platform plans. They're also included with the following pricing plans: Business, Digital Operations (legacy) and Enterprise for Incident Management.
>
> Customers on Professional pricing plans have access to Incident Workflows and can create one Incident Workflow.

### PagerDuty AI

Users can create a Post-Incident Review while using PagerDuty's AI assistant, PagerDuty AI. Read [PagerDuty AI for Post-Incident Reviews](/ai-automation/advance/user-guide#pagerduty-ai-for-post-incident-reviews) for more information.

> **Availability:** PagerDuty AI is generally available to Professional, Business, and Enterprise Incident Management customers using Jeli and PagerDuty AI (one-time credits, trial or paid SKU).