# PagerDuty Outage Notifications

Receive notifications if there is an outage with PagerDuty's services

## PagerDuty Status Page

If there is a disruption to PagerDuty, we will notify customers on our company status page at [status.pagerduty.com](https://status.pagerduty.com). During an outage, our status page will host the most up-to-date information about incidents and affected product areas. You can [subscribe to our status page](#subscribe-to-the-pagerduty-status-page) to receive email, Slack, or webhook notifications.

Subscribing to our status page will allow you to receive notifications when:

- PagerDuty posts outage incidents and updates, and/or
- PagerDuty publishes a postmortem analysis of an outage

> **Looking for our Status Page Products?:** This article describes the PagerDuty company status page at [status.pagerduty.com](https://status.pagerduty.com), where we communicate about PagerDuty outages. If you are looking for more information about creating your own status page using our [Status Pages](/incident-management/communicate/status-pages) products, please read [External Status Page](/incident-management/communicate/status-pages/external) or [Internal Status Page](/incident-management/communicate/status-pages/internal).

### Subscribe to the PagerDuty Status Page

1. In your browser’s address bar, go to ​​[https://status.pagerduty.com](https://status.pagerduty.com).
2. Click **Subscribe to Updates** on the right.
3. Select your preferred notification method tab: **Email**, **Slack** or **Webhook**.
4. Enter the required information as prompted and click **Subscribe**.

![A screenshot of PagerDuty status page showing how to receive email notifications when there is an outage at PagerDuty](/images/kb/ac6acf5c515afecfe8ed332fc2fcefc7ac28d48970356c1fb54ef0ec187925f8-email_notifications.webp)
*Subscribe via email*

## PagerDuty Status Page Service Descriptions

During a PagerDuty outage, you will see affected services on our [status page](https://status.pagerduty.com). Review the descriptions below for more information about which technologies fall into each category.

> **Service Regions:** PagerDuty accounts fall under one of two [service regions](/get-started/service-regions): the US service region and EU service region. Most Business Services on the PagerDuty Status Page have both an US and EU version, signified by **(US)** and **(EU)** respectively. These distinctions refer to the service region of the PagerDuty account as a whole, and not to individual users. For example, it is possible for users in the EU to be on a US service region account, and vice versa.

| Service | Description |
| --- | --- |
| **Events API** | A disruption affecting the Events API [v2](/developer/api/reference/events-v2/send-change-event/create-change-event) or [v1](/developer/api/reference/events-v1/send-event/create-v1-event). |
| **REST API** | A disruption affecting the [REST API v2](/developer/rest-api-overview) that is not limited in scope. |
| **Web Application** | A disruption affecting the frontend web UI that is not limited in scope. |
| **Webhooks** | A disruption affecting PagerDuty's ability to send [outbound webhooks](/integrations/webhooks). |
| **Mobile Application** | A disruption affecting the [mobile application](/get-started/mobile-app) that is not limited in scope. |
| **Integrations** | - A disruption affecting a specific integration. This includes:<br />- [Jira Cloud](/integrations/jira-cloud)<br />- [Jira Server](/integrations/jira-server)<br />- [Microsoft Teams](/integrations/microsoft-teams)<br />- [Slack](/integrations/slack-integration-guide)<br />- [Incoming Email (our Email Integration)](/integrations/email-integration-guide)<br />- [Zendesk](/integrations/zendesk-integration-guide)<br />- If there is a disruption affecting another integration specifically, it will be listed under **Other Integrations**. |
| **Incident Timeline and Alert Logs** | A disruption affecting the timeline and logs for [incidents](/incident-management/incidents/overview#incident-timeline) and [alerts](/incident-management/incidents/alerts#view-alerts-in-the-web-app). |
| **Services** | A disruption affecting our [Service Directory](/incident-management/services/service-directory) and/or [Service Profile](/incident-management/services/service-profile). |
| **Schedules and Escalation Policies** | A disruption affecting [schedules](/incident-management/schedules/schedule-basics) and/or [escalation policies](/incident-management/schedules/escalation-policies). |
| **Users and Teams** | A disruption affecting [users](/account-admin/manage-users) and/or [Teams](/account-admin/teams). |
| **Change Events** | A disruption affecting [change events](/ai-automation/aiops/recent-changes). |
| **Business Services** | A disruption affecting [Business Services](/incident-management/services/business-services). |
| **Log In and SSO** | A disruption affecting users' ability to log in, or use or configure [Single Sign-On](/account-admin/sso). |
| **Account Settings** | A disruption affecting the ability to update [account settings](/account-admin/account-settings). |
| **Live Call Routing** | A disruption affecting [Live Call Routing](/integrations/live-call-routing). |
| **Status Page** | - **Internal Status Page**: A disruption affecting the [Internal Status Page](/incident-management/communicate/internal-status-page) product.<br />- **External Status Page**: A disruption affecting the [External Status Page](/incident-management/communicate/external-status-page) product. |
| **Notification Delivery** | - **Notification Delivery**: A disruption affecting general notification delivery, not limited to a specific delivery channel.<br />- **SMS**: A disruption affecting SMS notification delivery.<br />- **Voice**: A disruption affecting Voice notification delivery.<br />- **Email**: A disruption affecting Email notification delivery.<br />- **Push**: A disruption affecting Push notification delivery.<br />- **Responder Requests**: A disruption affecting general notification delivery of [responder requests](/incident-management/incidents/add-responders#responder-notifications). |
| **Developer Site** | A disruption affecting our [Developer Documentation](https://developer.pagerduty.com/). A disruption here does not affect the PagerDuty product. |
| **Workflow Automation** | A disruption affecting the [Catalytic application](https://help.catalytic.com/guides/getting-started/). A disruption here does not affect the PagerDuty product. |
| **Runbook Automation** | A disruption affecting the [Runbook application](https://www.rundeck.com/what-is-runbook-automation). A disruption here does not affect the PagerDuty product. |
| **PagerDuty AI** | A disruption affecting [PagerDuty AI](/ai-automation/advance). |
| **Analytics** | A disruption affecting any PagerDuty analytics processes, including: [Reports](/incident-management/analytics/insights), [Intelligent Dashboards](/incident-management/analytics/dashboard), [Insights](/incident-management/analytics/insights), and [Audit Trail Reporting](/incident-management/analytics/audit-trail). |
| **Incident Workflows** | A disruption affecting [Incident Workflows](/ai-automation/automation/incident-workflows). |
| **Jeli** | A disruption affecting [Jeli](/incident-management/after-incident/get-started-with-jeli-post-incident-reviews). |
