# Navigate the Incidents Page

A walkthrough of the features on the PagerDuty Incidents page

The Incidents page is the main screen that appears when you first log in to your PagerDuty account. You can navigate to this page from other screens by clicking **Incidents** in the top menu.

![A screenshot of the PagerDuty web app showing Incidents on all Teams](/images/kb/84e213d3595ccb3c7dc8077217496283c4cc35755d2cb6ed751c0bf57cea7820-incidents.webp)
*The Incidents page*

## Incidents on All Teams

The top of the dashboard shows any open incidents currently active in the account. **Your open incidents** shows triggered and acknowledged incidents assigned to you. **All open incidents** shows all triggered or acknowledged incidents in the account. Triggered incident counts appear in red, acknowledged incident counts appear in orange, and counts with no open incidents appear in blue.

![A screenshot of the PagerDuty web app showing incidents on all Teams](/images/kb/b6f18dcf4e540ba94ce293f61c1cdb8ff86425f5bbb38cdf9f95defd8433fd9e-navigating-incidents-incidents-all-teams.webp)
*Incidents on all Teams*

Below this module, you can view and act on incidents assigned to you or across the account:

- To view incidents assigned to you, click **Assigned to me**.
- To view all incidents in PagerDuty, click **All**.
- To filter incidents by status, select **Open**, **Triggered**, **Acknowledged**, **Resolved**, or **Any Status**.
- To take action on an incident, select the **checkbox** to the left of the incident, then click **Acknowledge**, **Reassign**, **Resolve**, **Snooze**, or **Merge Incidents**.

## High and Low Urgency Incidents

You can configure [Notification Urgency](/incident-management/services/configurable-service-settings#notification-urgency) to notify you based on your [notification rules](/account-admin/user-profile/notification-rules).

In the PagerDuty incident dashboard, incident urgency is indicated in the **Urgency** column. High-urgency incidents appear at the top, followed by low-urgency incidents.

![A screenshot of the PagerDuty web app showing high and low-urgency incidents](/images/kb/60abf5277f5c07e9b2667ef1677699621a45d9137b9a658dcec7481c8bb688db-configurable-service-settings-low-urgency-incident.webp)
*High and low-urgency incidents*

Incidents maintain this urgency-based order even after acknowledgment — the high-urgency incident remains at the top of the table, followed by the low-urgency incident.

![A screenshot of the PagerDuty web app showing Acknowledged incidents ordered with a high-urgency incident taking precedence over a low-urgency incident](/images/kb/3fb4d3e2841ef45d8d6a31d6c752c3314ddfb7a479a1c1d748e0441acb766d8f-configurable-service-settings-post-ack.webp)
*Acknowledged incidents*

## Activity Over the Last 7 Days

The **Activity over last 7 days** section shows all incidents within the last week. Click an incident **Title** to view the incident details and incident log. Click a **service name** to access the service directly. Click a **user's name** to view their user profile.

![A screenshot of the PagerDuty web app showing Activity over last 7 days](/images/kb/333a0708c48444b75858efbcbb9a3e2e5f1d6889d242329a53831429acb467fd-navigating-the-incidents-page-activity.webp)
*Activity over last 7 days*

## On-Call Widgets

- The **[My On-Call Shifts](/incident-management/schedules/my-on-call-shifts#my-on-call-shifts-widget)** widget displays shifts you are currently on call for with dates and times, a list of escalation policies you are on call for, and upcoming shifts with dates and times.
- The **On Call Now** widget displays specific escalation policies and which users are on call at each escalation level.

![A screenshot of the PagerDuty web app showing on-call widgets](/images/kb/39c879f16271251d1d4152208d4549259c6a6ec381dea2642f0ac3f4301ff68d-navigating-incidents-my-on-call-shifts.webp)
*On-call widgets*

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