# Feature Tutorial: On-Call Readiness Reports

Checks whether responders' notification rules meet a chosen readiness profile, and can email people who fall short with fix-it instructions.

An escalation policy only works if the people on it can actually be reached — and it's easy for a responder's notification rules to quietly fall out of date, with nobody finding out until a page gets missed at 3am.

On-Call Readiness Reports give managers and admins a team-filtered view of whether responders have their notification rules configured well enough to reliably receive a page. Each report is built around a readiness profile — from "Must include phone" up to "Never miss a page," which checks for every contact method plus delays between notification rules — and can optionally email the responders who fall short, with instructions on how to fix their setup.

Because responders with well-configured notification rules are less likely to miss a notification, tightening on-call readiness directly helps bring down mean time to acknowledge (MTTA), not just team morale around on-call.

On-Call Readiness Reports are available on the Business, Digital Operations (legacy), and Enterprise for Incident Management pricing plans.

## Learn More

**Read more about what On-Call Readiness Reports provide**

* [What's New: Change Impact Mapping, Visibility, and On-Call Improvements](https://www.pagerduty.com/blog/product-launch-november-2020-change-impact-mapping-visibility/) - the general-availability announcement, including Responder Readiness Templates as a mobile-app extension of the reports.
* [New Ops Guide: Best Practices for On-Call Teams](https://www.pagerduty.com/blog/new-ops-guide-on-call-best-practices/) - covers how teams use the reports to set and enforce their own on-call notification standards.

**Check out the training modules on PDU**

* [Analytics - Improving Performance](https://university.pagerduty.com/analytics-improving-performance) — On-Call Readiness Reports' standalone PDU module has been consolidated into this course, alongside the Operational Maturity Report and User Onboarding Report.

**Watch the click-through tutorial**

* [On our YouTube Channel](https://youtu.be/_6wvfkLOj4c)

**Find the product documentation in our Knowledge Base**

* [On-Call Readiness Reports](/analytics/on-call-readiness-reports)
* [Notification Rules](/people/notification-rules)

**Other Resources**

* [PagerDuty Best Practices for On-Call Teams](/ops-guides/going-on-call) - PagerDuty's Ops Guide on introducing on-call to teams new to it, which walks through using On-Call Readiness Reports to set team-wide notification standards.