> Documentation index for AI agents: https://docs.pagerduty.com/llms.txt

# Create a Business Service

`POST https://api.pagerduty.com/business_services`

Create a new Business Service.

Business services model capabilities that span multiple technical services and that may be owned by several different teams.

There is a limit of 5,000 business services per account. If the limit is reached, the API will respond with an error.

For more information see the [API Concepts Document](https://docs.pagerduty.com/developer/api-concepts#business-services)

Scoped OAuth requires: `services.write`

## Authorization

- **api_key** (apiKey) — `Authorization` header. The API Key with format `Token token=<API_KEY>`

## Header parameters

| Name | Type | Required | Description |
|---|---|---|---|
| `Accept` | string | yes | The `Accept` header is used as a versioning header. Default: `application/vnd.pagerduty+json;version=2`. |

## Request body (`application/json`)

| Field | Type | Required | Description |
|---|---|---|---|
| `business_service` | object |  | The Business Service to be created. |
| `business_service.name` | string |  | The name of the Business Service. |
| `business_service.description` | string |  | The description of the Business Service. |
| `business_service.point_of_contact` | string |  | The owner of the Business Service. |
| `business_service.team` | object |  | Reference to the team that owns the Business Service. |
| `business_service.team.id` | string |  | The Team ID. |

Example: Request Example

```json
{
  "business_service": {
    "name": "Self-serve mobile checkout",
    "description": "Checkout service for our mobile clients",
    "point_of_contact": "PagerDuty Admin",
    "team": {
      "id": "P3ZQXDF"
    }
  }
}
```

## Response 200

The Business Service that was created.

### `application/json`

| Field | Type | Required | Description |
|---|---|---|---|
| `business_service` | object | yes |  |
| `business_service.id` | string |  | Read-only. |
| `business_service.summary` | string \| null |  | A short-form, server-generated string that provides succinct, important information about an object suitable for primary labeling of an entity in a client. In many cases, this will be identical to `name`, though it is not intended to be an identifier. Read-only. |
| `business_service.type` | string |  | A string that determines the schema of the object. This must be the standard name for the entity, suffixed by `_reference` if the object is a reference. Read-only. |
| `business_service.self` | string \| null (url) |  | the API show URL at which the object is accessible. Read-only. |
| `business_service.html_url` | string \| null (url) |  | a URL at which the entity is uniquely displayed in the Web app. Read-only. |
| `business_service.name` | string |  | The name of the business service. |
| `business_service.description` | string |  | The user-provided description of the business service. |
| `business_service.point_of_contact` | string |  | The point of contact assigned to this service. |
| `business_service.team` | object \| null |  | Reference to the team that owns the business service. |
| `business_service.team.id` | string | yes |  |
| `business_service.team.type` | string |  | A string that determines the schema of the object. Read-only. |
| `business_service.team.self` | string (url) |  | The API show URL at which the object is accessible. Read-only. |

Example: Response Example

```json
{
  "business_service": {
    "id": "P1L1YEE",
    "type": "business_service",
    "self": "https://api.pagerduty.com/business_services/P1L1YEE",
    "html_url": null,
    "point_of_contact": "PagerDuty Admin",
    "name": "Self-serve mobile checkout",
    "description": "Checkout service for our mobile clients.",
    "summary": "Self-serve mobile checkout",
    "team": {
      "id": "P3ZQXDF",
      "type": "team_reference",
      "self": "https://api.pagerduty.com/teams/P3ZQXDF"
    }
  }
}
```

## Response 400

Caller provided invalid arguments. Please review the response for error details. Retrying with the same arguments will *not* work.

### `application/json`

| Field | Type | Required | Description |
|---|---|---|---|
| `error` | object |  |  |
| `error.code` | integer |  | Read-only. |
| `error.message` | string |  | Error message string. Read-only. |
| `error.errors` | array of string |  | Read-only. |

## Response 401

Caller did not supply credentials or did not provide the correct credentials.
If you are using an API key, it may be invalid or your Authorization header may be malformed.

### `application/json`

| Field | Type | Required | Description |
|---|---|---|---|
| `error` | object |  |  |
| `error.code` | integer |  | Read-only. |
| `error.message` | string |  | Error message string. Read-only. |
| `error.errors` | array of string |  | Read-only. |

## Response 403

Caller is not authorized to view the requested resource.
While your authentication is valid, the authenticated user or token does not have permission to perform this action.

### `application/json`

| Field | Type | Required | Description |
|---|---|---|---|
| `error` | object |  |  |
| `error.code` | integer |  | Read-only. |
| `error.message` | string |  | Error message string. Read-only. |
| `error.errors` | array of string |  | Read-only. |

## Response 404

The requested resource was not found.

### `application/json`

| Field | Type | Required | Description |
|---|---|---|---|
| `error` | object |  |  |
| `error.code` | integer |  | Read-only. |
| `error.message` | string |  | Error message string. Read-only. |
| `error.errors` | array of string |  | Read-only. |

## Developer Agreement

Your access to and use of the PagerDuty Developer Services is governed by the [PagerDuty Developer Agreement](https://docs.pagerduty.com/developer/pagerduty-developer-agreement).